Welcome to the CAP of Riverside County's Utility Assistance Appointment Scheduler
Upcoming Appointments
View/Cancel upcoming appointments here.
Schedule an Appointment
Schedule your appointments here.
Important Message
Thank you for visiting Community Action Partnership of Riverside County's Online Appointment Scheduler. It is now mandatory to schedule an appointment via this online scheduler or by dialing our automated phone system 951-848-7607 for assistance with LIHEAP.
List of Common Docs Required
We will need all required documents to complete your application.
- Social Security card or official documentation with social security number, and Valid ID (for Applicant Only).
- Proof of U.S. Citizenship or Legal Resident Status (for Applicant Only).
- Most current electric and gas bill within the last 4 weeks - Entire bill (all pages), showing 22+ days of usage.
- Any disconnection and/or urgent notices (if applicable).
- Households receiving CalWorks or CalFresh must provide Verification of Benefits printout for the current month.
- Proof of household income: Must be current (last 4 weeks). Income is needed for all members of the household.
- Current copy of pay stub(s) covering 1 month of gross income before deductions (if multiple stubs, they must be consecutive)
- If you receive Social Security or Disability benefits, you MUST provide current bank statement showing direct deposit, or award letter for current year or copy of check
- Pension/Annuities: Current monthly statement (only). No direct deposit or bank statement will be accepted
- TANF (Cash Aid) Current Notice of Action or Verification of Benefits Printout (current Month)
- Unemployment Check Stubs within the last 4 weeks or Current award letter.
Please note after reviewing your documents we may request additional information to complete your application.
Information
CAP of Riverside County seeks to reduce poverty and help low-income citizens of the Riverside County to meet critical needs and become self-sufficient.
To avoid disconnection, contact your utility provider right away. CAP Riverside cannot stop disconnections. Only your utility company can continue service and set up a payment plan.
Locations of CAP of Riverside County's Energy Assistance sites
- Community Action Riverside Office 5555 Arlington Ave, Riverside, CA 92504| Google Map
(Applications, appointments and emergency walk-ins are offered at the following location. Please note emergency walk-ins are only from 2:00 p.m. - 4:00 p.m.) - Community Action Hemet Office
749 N. State Street, Hemet, CA 92543 | Google Map
(Applications, appointments and emergency walk-ins are offered at the following location. Please note emergency walk-ins are only from 2:00 p.m. - 4:00 p.m.) - Mead Valley / Perris FRC
21091 Rider Street, Suite 204 Perris CA 92570
(Applications, appointments and emergency walk-ins are offered at the following location. Please note emergency walk-ins are only from 2:00 p.m. - 4:00 p.m.) - Community Action Desert Hot Springs Office
14320 Palm Drive, DHS, CA 92240 | Google Map
(Applications, appointments and emergency walk-ins are offered at the following location. Please note emergency walk-ins are only from 2:00 p.m. - 4:00 p.m.) - CAP Mecca
91275 66th Avenue, Suite 600 Mecca CA 92254
(Applications, appointments and emergency walk-ins are offered at the following location. Please note emergency walk-ins are only from 2:00 p.m. - 4:00 p.m.) - Community Action Blythe Office
1225 W Hobson way, Blythe, CA 92225 | Google Map
(Applications, appointments and emergency walk-ins are offered at the following location. Please note emergency walk-ins are only from 2:00 p.m. - 4:00 p.m.)
